At Scentricity.store, your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website, make a purchase, or interact with our services.

1. Information We Collect

To enhance your shopping experience, we collect the following information:

Personal Identification Information: Your name, email address, phone number, postal address, etc., which you provide when making a purchase or registering on our site. Payment Information: We collect payment details such as credit card numbers to securely process transactions. Browsing Data: Information like your IP address, browser type, and pages visited is collected to improve your experience on our website.

2. How We Use Your Information

The data we collect is used in several ways:

Order Fulfillment: To process and deliver your orders efficiently.
Customer Communication: To send order confirmations, updates, and promotional content (if opted-in).
Website Optimization: To enhance website functionality, design, and overall user experience.
Security: To detect and prevent fraudulent activities or unauthorized access.

3. Cookies

We use cookies to personalize your shopping experience and gather analytics on website usage. You can manage your cookie preferences via your browser settings.

4. How We Protect Your Information

We use advanced security measures, including encryption and secure servers, to protect your data. While we strive to secure your information, please note that no method of transmission over the internet is completely secure.

5. Third-Party Services

We work with trusted third parties to process payments, manage shipping, and analyze website data. These services only use your information to perform tasks on our behalf and are obligated to protect your data.

6. Returns & Exchanges

Due to the nature of our products, we do not accept returns or exchanges. All sales are final once the purchase has been made. We recommend carefully reviewing the product details before placing an order.

7. Your Rights

You have the following rights regarding your personal information:

Access Your Data: Request a copy of the personal data we hold.
Correct Your Data: Request updates to any inaccurate information.
Delete Your Data: Request the deletion of your personal information, subject to legal requirements.

8. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and we will notify you of significant changes.

9. Contact Us

If you have questions or concerns about our Privacy Policy or your personal data, please reach out to us:

Phone: +92 336 3497523

Thank you for choosing Scentricity.store. We appreciate your trust in us.